Privacy Policy

1. Introduction

Welcome to Union Youth Federations of Cambodia (UYFC)!

This Privacy Policy was written to help you better understand how we collect, use and store your information. Since technology and privacy laws are always changing, we may occasionally update this policy. If a significant change is made, we will be sure to post a notice in your account admin. If you continue to use UYFC services after these changes are posted, you agree to the revised policy.

By signing up for any of the products or services offered by UYFC (together, the “Services”), or dealing with a merchant using UYFC’s Services, you are agreeing to the terms of this Privacy Policy and, as applicable, the UYFC Terms of Service. This Privacy Policy is a legally binding agreement between you (and your client, employer or another entity if you are acting on their behalf) as the user of the Services (referred to in this Privacy Policy as “you” or “your”) and UYFC and its affiliates. If we add any new features or tools to our Services, they will also be subject to this policy.

When we use the term “Personal Information” in this policy, it means any information related to an identifiable individual, but does not include the name, title, business address, or telephone number of an employee of an organization.

We will keep your Personal Information accurate, complete and up-to-date with the information that you provide to us. If you request access to your Personal Information, we will inform you of the existence, use and disclosure of your Personal Information as allowed by law, and provide you access to that information. We will always ask for your consent before using your Personal Information for a purpose other than those described in this Privacy Policy.

This Privacy Policy may be available in languages other than English. To the extent of any inconsistencies or conflicts between this English Privacy Policy and our Privacy Policy available in another language, the most current English version of the Privacy Policy at https://uyfcapp.com/privacy-policy.html will prevail.

2. Information from merchants/businesses

Privacy matters! If you are a merchant, you agree to post a privacy policy on your storefront that complies with the laws applicable to your business. You also agree to obtain consent from your customers for the use and access of their Personal Information by UYFC and other third parties. In addition, if you are collecting any sensitive Personal Information from your customers (including information relating to medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or sexuality), you agree to obtain affirmative, express consent from your customers for the use and access of sensitive Personal Information by UYFC and other third parties.

What information do we collect from merchants/businesses and why?

• We collect your name, company name, address, email address, phone number(s) and credit card details.
• We need this information to provide you with our Services; for example, to confirm your identity, contact you, and invoice you.
• We collect Personal Information about your customers or your employees that you share with us or that customers provide while shopping or during checkout.
• We use this information to provide you with our Services and so that you can process orders and better serve your customers and/or employees.
• We will also use Personal Information in other cases where you have given us your express permission.

When do we collect this information?

• We collect Personal Information when you sign up for our Services, when you access our Services or otherwise provide us with the information.

3. Information from our merchants’ customers or employees

What information do we collect and why?

• We collect our merchants’ customers’ name, email, shipping and billing address, payment details, company name, phone number, IP address and device data.
• We need this information to provide merchants with our Services, including supporting and processing orders, authentication, and processing payments. We also use this information to improve our Services.

When do we collect this information?

• Information is collected when a merchant’s customer uses or accesses our Services, such as when a customer visits a merchant’s application, places an order or signs up for an account on a merchant’s application.

4. Information from Partners

Partners are individuals or businesses that have agreed to the terms of the UYFC Partner Program to work with UYFC to promote the Services by (a) referring clients to UYFC; (b) developing UYFC store themes for merchant use; or (c) developing apps using the UYFC Application Interface (API) for merchant use.

What information do we collect from Partners and why?

• We collect your name, company name, website, twitter or other social media handles, phone number(s), address, business type, email address, and VAT number.
• We use this information to work with you, confirm your identity, contact you, and pay you.
• We collect Personal Information about your customers or employees that you share with us or that they provide to us directly.
• We use this information to work with you and to provide our Services to your customers.
• We will also use Personal Information in other cases where you have given us express permission.

When do we collect this information?

• We collect this information when you sign up for a Partner Account, when you sign up one of your customers for our Services, or when your customers sign up themselves. We also collect any additional information that you might provide to us.

5. Information from cookies and similar tracking technology

What is a cookie? A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our website.

Why does UYFC use cookies and similar tracking technology?

• We use cookies to recognize your customers device and provide your customers with a personalized experience.
• We also use cookies to serve customized ads to your customers.

6. When and why do we share Personal Information with third parties?

• UYFC works with third parties to help provide you with our Services and we may share Personal Information (without identifiers) with them to support these efforts. In certain limited circumstances, we may also be required to share information with third parties to conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also receive Personal Information from our partners and third parties.
• Personal Information may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.
• Personal Information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our home page.
• UYFC will always ask for your consent before sharing your Personal Information with third parties for purposes other than those described in this Section 6.

7. What do we do with your Personal Information when you terminate your relationship with us?

• We will continue to store archived copies of your Personal Information for legitimate business purposes and to comply with the law.
• We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Services.

8. What we don’t do with your Personal Information

• We do not and will never share, disclose, sell, rent, or otherwise provide Personal Information to other companies for the marketing of their own products or services.
• We do not use the Personal Information we collect from you or your customers or your employees to contact or market to your customers or directly compete with you. However, UYFC may contact or market to your customers if we obtain their information from another source, such as from the customers themselves.

9. How do we keep your Personal Information secure?

• We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other Personal Information entrusted to us. Our information security systems apply to people, processes and information technology systems on a risk management basis.
• No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information. But we take this security matters very seriously that we will do whatever we can to secure your Personal Information.

10. How do we protect your information across borders?

• UYFC may transmit Personal Information outside of your jurisdiction of residence. UYFC remains responsible for Personal Information that is transferred to a third party abroad for processing or to support our efforts in providing our Services to you. Any Personal Information transferred to a third party for data processing is subject, by law, to a comparable level of protection as that provided by UYFC. A “comparable level of protection” means a level of protection generally equivalent to that provided by UYFC.

11. Control and access to your Personal Information

You retain all rights to your Personal Information and can access it anytime. In addition, UYFC takes reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. You can update many types of Personal Information, such as payment or contact information, directly within your account settings. If you are unable to change your Personal Information within your account settings, please contact us to make the required changes. It’s important to remember that if you delete or limit the use of your Personal Information, the Services may not function properly.